ProMoney
Financial education

Credit basics

Credit Scores in Canada

Understand what your credit score means, what can affect it, and how to build healthy credit habits.

Approx. 8 min readUpdated August 2026Canada
Based on information from the Financial Consumer Agency of Canada and Canada’s major credit bureaus

Start here

Credit scores in 30 seconds

A credit score is a number based on information in your credit report that helps lenders assess credit risk. It is typically a three-digit number; common Canadian consumer scores usually range from 300 to 900, and higher scores generally indicate lower perceived credit risk.

You use credit

Information is reported

Bureaus maintain your report

A model analyzes it

Credit score

Two related ideas

Credit report vs. credit score

Credit report

Your credit information and history. It may include accounts, balances, limits, payment history, inquiries, and certain public-record information.

Credit score

A numerical assessment created by applying a scoring model to information in a credit report.

Credit information and historyScoring modelThree-digit risk indicator

Credit reporting

Who are Equifax and TransUnion?

Equifax and TransUnion are Canada’s two main consumer credit bureaus. Lenders and other organizations may report information to one or both. Because the information and timing can differ, the bureaus do not necessarily hold identical files.

Equifax
≠
TransUnion

An illustrative scale

What is a “good” credit score?

Common Canadian consumer credit-score models generally range from 300 to 900. Higher scores generally indicate lower perceived credit risk—but there is no universal Canadian score that guarantees approval, an interest rate, a credit limit, or a mortgage.

Try the credit score scale

Drag the slider to see how scores move across an illustrative range. This is not a calculator, credit assessment, approval prediction, or score-change simulation.

Selected score

700

Good

This is in a stronger part of the illustrative range, but approval still depends on the lender and application.

Needs improvement

300–599

Fair

600–659

Good

660–724

Very good

725–759

Excellent

760–900

For illustration only. Credit-score classifications are not universal. Credit bureaus, lenders, and scoring models may use different ranges and criteria.

A higher score generally indicates lower perceived credit risk, but a particular score does not guarantee approval or a specific interest rate.

Your credit history

What can affect your credit score?

Payment history

Do you make required payments on time?

Amounts owed

How much debt do you currently owe?

Credit utilization

How much of your available revolving credit are you using?

Length of credit history

How long have you been managing credit?

New credit / inquiries

Have you recently applied for or opened new credit?

Credit mix

What kinds of credit accounts are part of your history?

Different scoring models may weigh these factors differently; their exact formulas are not public.

Available revolving credit

What is credit utilization?

Credit utilization compares a revolving account’s reported balance with its credit limit. Using a large proportion of available credit may affect scoring—even if you pay the balance later.

$10,000 limit · $2,000 reported balance

20%

Illustrative utilization

$10,000 limit · $8,000 reported balance

80%

Illustrative utilization

TransUnion currently suggests keeping account balances below 35% of available credit. That is bureau guidance—not a universal Canadian rule or approval threshold. FCAC currently offers separate general guidance to try to use less than 30% of total credit limits.

Consistency matters

Why payment history matters

Payment due

Pay required amount on time

Positive payment history

Payment due

Miss payment

Late payment may be reported

If you cannot pay an entire credit-card balance, making at least the required minimum payment by its due date is different from missing the payment. But credit-score health and debt health are not identical: paying only minimums can mean interest charges and a much longer repayment period.

Credit checks

Hard checks vs. soft checks

Soft inquiry

Examples include checking your own credit and certain reviews for existing accounts. Soft inquiries do not affect your score.

Hard inquiry

May occur when you apply for certain credit products. Hard inquiries appear on your report and can affect your score.

Checking your own credit report or consumer credit score does not lower your credit score.

A useful distinction

What isn’t part of the score?

TransUnion says personal details such as age, ethnicity, religion, marital status, salary, occupation, and employer information are not factors in its score calculation.

SalaryOccupationEmployerMarital statusAgeEthnicityReligion

More than one model

Why is my score different depending on where I look?

Equifax≠TransUnion≠Score/model used by a lender
  • Bureaus may receive different information.
  • Reporting timing may differ.
  • Different scoring models may be used.
  • Lender-specific models may serve different lending purposes.

Seeing 780 in a consumer app does not necessarily mean every lender will see or use exactly 780.

No instant fixes

Habits that can support healthy credit

Pay on time

Make required payments by their due dates.

Manage balances

Avoid consistently using a very large portion of available revolving credit.

Apply when needed

Avoid unnecessary repeated applications for new credit.

Build history over time

Responsible credit history takes time.

Keep information accurate

Review your credit reports and dispute errors.

Use credit responsibly

Manage credit carefully rather than accumulating it unnecessarily.

Myth vs. reality

Common credit-score myths

Myth: “Checking my credit lowers my score.”

Reality: Checking your own report or consumer score does not lower it.

Myth: “I need to carry a balance and pay interest to build credit.”

Reality: You do not need to deliberately carry interest-bearing debt. Paying on time and managing credit responsibly matter; paying a card in full also avoids interest.

Myth: “One credit score follows me everywhere.”

Reality: Different bureaus and scoring models can produce different scores.

Myth: “A high score guarantees approval.”

Reality: A lender may also consider income, existing debt, requested credit, affordability, and lender-specific criteria.

Myth: “More credit cards automatically means a better score.”

Reality: Not necessarily. The overall credit profile and how each account is managed matter.

Review both files

How can I check my credit report?

Canadians can access credit-report information from Equifax and TransUnion. Access methods and score availability can change, so use the current FCAC instructions for getting your credit report and score rather than relying on an old process.

Accuracy and identity protection

What should you look for on your credit report?

  • Accounts you do not recognize
  • Incorrect balances
  • Payments incorrectly marked late
  • Incorrect personal information
  • Unfamiliar inquiries

If information appears wrong, follow the bureau’s and creditor’s dispute or correction process. FCAC explains how to check for errors and fraud.

Available

How to Read Your Credit Report

Open

Different records, different periods

How long does information stay on your credit report?

Different types of positive and negative information may remain for different periods. Retention can depend on the information, bureau, province or territory, and applicable rules. Consult current FCAC retention guidance for the details.

Available

How Long Information Stays on Your Credit Report

Open

The wider application

Your credit score is not the whole lending decision

Credit scoreCredit reportIncomeExisting debtRequested creditLender criteria
Lender decision

Your credit score is important. It is not your entire financial profile.

Quick knowledge check

4 questions to lock it in

Your answers stay in this browser session and are not saved or submitted.

1.Does checking your own credit report generally lower your credit score?
2.If someone has an 800 credit score, are they guaranteed to be approved for a loan?
3.Which habit can generally support healthy credit?
4.Can your Equifax and TransUnion scores be different?

Key takeaways

What you should remember

  • Your credit report and credit score are not the same thing.
  • Common Canadian consumer scores generally range from 300 to 900.
  • Higher scores generally indicate lower perceived credit risk.
  • There is no universal score that guarantees approval.
  • Payment history, utilization, history length, new credit, and credit mix can affect scores.
  • Checking your own credit does not lower your score.
  • Equifax and TransUnion scores may differ.
  • Healthy credit is generally built through consistent responsible behaviour over time.

Related topics

Keep learning

Sources & last reviewed

Official references

Last reviewed
August 2026
Primary sources
Financial Consumer Agency of Canada, TransUnion Canada, and Equifax Canada